Terms of Service.

YoursToOpen is an independently run service based in Europe, available at yourstoopen.com. It lets creators make personal digital surprises, invitations, proposals, and messages, then share them through private links or QR codes. In these terms, “we”, “us”, and “our” refer to YoursToOpen. These terms apply to the website, creator tools, accounts, recipient experiences, purchases, and support channels.

Use the service in accordance with these terms and applicable law. They do not authorize access to someone else’s private creation. The Privacy Notice explains how personal information is processed.

• Read the Privacy Notice ↗

You must be legally able to agree to these terms. If applicable law requires a parent’s or guardian’s permission, obtain it before using creator, account, or payment features. If acting for another person or organization, you must be authorized to do so. A purchaser must be authorized to use the payment method.

Keep your account credentials, creator access, and recovery links secure. Provide accurate account and purchase information. Contact us if you believe your account or creator access has been misused. Recipients do not need to pay or sign in to open a reveal.

You keep ownership of the content you submit. You give YoursToOpen the limited permission needed to host, process, preview, deliver, secure, support, and delete it as part of the service. This does not transfer ownership or grant a general right to publish your private content in marketing.

You are responsible for the rights and permissions needed for every name, message, photo, event detail, link, and other material you include. Do not submit someone else’s private information, likeness, or copyrighted work without the necessary permission. Keep your own copy of content that matters to you.

Do not use YoursToOpen for harassment, intimidation, hate, threats, deception, impersonation, malware, scams, sexual exploitation, doxxing, unlawful content, or attempts to obtain another person’s private information. Do not conceal harmful destinations, bypass access controls, guess or scrape private links, or interfere with the service.

A personal surprise does not justify misleading a recipient about the destination, payment, identity of the sender, or whether an answer will be visible to the creator. Respect a recipient’s decision not to open or respond.

• Safety principles and reporting ↗

A generated link and its QR code provide access to the reveal. Anyone with that link may be able to open it, and a recipient can forward it or copy its contents. A readable custom alias requires its separate password. Share access only with the intended people and revoke it if it has been shared improperly.

Some experiences collect choices or written replies for the creator. A retained reply can become readable after an eligible upgrade even if the creator’s current Free access hides its text. Opening signals do not verify a particular person’s identity or guarantee that a message was read. See the Privacy Notice for activity reporting and session replay.

Preview before sharing. Opening a live recipient link, including opening it yourself, can lock content editing. Use the creator preview for final checks. Changes to an existing reveal remain subject to its access, expiry, and editing rules.

• Session replay and privacy choices ↗

Free includes one saved experience, two color stories, a generated link available for 24 hours, opened and reply-received status, and a PNG QR code. Availability may end earlier if the reveal is revoked or deleted.

Premium packages are one-time purchases: Signature is USD $5.00 for one reveal, Three Moments is USD $10.00 for three, Celebration Pack is USD $15.00 for five, and Unlimited is USD $29.00 for unlimited Premium publications and upgrades with up to 20 saved experiences. Every package includes the same Premium features. There is no subscription or automatic renewal. Review the order total and any applicable taxes before payment.

One reveal is used when a Premium experience is successfully published or an existing Free experience is explicitly upgraded. Designing, saving, and previewing use none. Unused finite reveals must be redeemed within 365 days of purchase. Unlimited has no coin deduction or redemption deadline and applies during the operating lifetime of the service; it does not promise that the service will operate forever.

Each published Premium reveal has 90 days of hosting from its opening date, which may be scheduled up to 90 days ahead. Buying a package does not automatically upgrade earlier Free experiences or unlock their replies. Eligible retained Free experiences can be upgraded within 30 days after expiry; revoked or deleted experiences cannot. The confirmation shows the new deadline. Upgrades retain the address and first-open editing lock. Packages do not include the legacy PRO link extension.

Existing confirmed legacy PRO customers retain their original purchased account access. Previously published reveals retain their purchased rights and expiry dates. Closing the old offer does not cancel existing PRO access.

• Compare current features and prices ↗

The payment provider and Paid Memberships Pro handle payment and order records. Access is confirmed by the service after the payment is verified; a browser return page alone does not establish a successful purchase. Contact us if you were charged but the expected access is missing, or if you believe a charge is incorrect.

For payment support or a refund request, email info@yourstoopen.com with the purchase email, order reference if available, date, and a short explanation. Do not send full card numbers, account passwords, or payment credentials.

Our voluntary refund policy covers a request made within 14 calendar days of purchase if none of the reveals from that purchase has been used to publish or upgrade an experience. For Unlimited, no Premium publication or upgrade may have been made using that purchase. Designing, saving, previewing, and using Free features do not count as use. An eligible unused purchase can be refunded in full to the original payment method, with its unused entitlement removed.

After purchased access has been used, a change of mind, an unanswered invitation, or a recipient’s reaction does not ordinarily qualify for a voluntary refund. Duplicate charges, a service we fail to deliver, and faults affecting purchased features are reviewed separately for a correction, replacement, or refund as appropriate. Statutory rights apply whether or not a purchase has been used and whether or not 14 days have passed.

Any statutory cancellation, withdrawal, refund, or remedy rights that apply to you remain available. These terms do not impose a blanket no-refund rule or make starting to use a digital service an automatic waiver of consumer rights. Any legally required consent to immediate performance and acknowledgement of its consequences must be provided separately at the appropriate point.

We may verify the order and relevant use before approving a request. We do not require payment passwords or full card details. We may refuse a discretionary refund for a materially false claim or demonstrable abuse, but we do not treat a good-faith complaint or a lawful payment dispute as abuse. A refund is returned to the original payment method, not a different account, cryptocurrency wallet, or gift card. Payment-provider processing times apply after approval.

A refund removes the unused entitlement associated with that purchase. A dispute may temporarily hold affected unused access while it is reviewed. Already published experiences retain their publication snapshot unless a separate lawful cancellation, safety restriction, or removal applies. Partial refunds and the allocation of affected unused reveals require individual review. Other confirmed purchases and legacy PRO rights are not automatically cancelled.

• Contact payment support ↗
• Support options ↗

The dashboard shows the applicable availability deadline. After expiry, revocation, or deletion, the private content is unavailable through the recipient route. Expiry is not a promise that every associated record has already been erased. Retention, backup, accounting, security, and legal exceptions are described in the Privacy Notice.

Revoke or delete a reveal through the available creator controls. Deletion can be irreversible; downloading a QR code does not preserve online hosting or extend a link’s lifetime. A printed code still points to the same destination after that destination becomes unavailable.

• Retention and deletion ↗

We may restrict access, revoke or remove content, suspend an account, or preserve relevant records when reasonably necessary to enforce these terms, protect people, investigate a report, comply with law, or secure the service. We handle sensitive reports as privately as the review allows. A report does not automatically prove a violation.

Use the safety form for content concerns, removal requests, or a copyright complaint. Provide enough information to locate the content and explain the issue. If you believe a restriction was mistaken, contact support with the relevant context. For immediate danger, contact local emergency services first; YoursToOpen cannot provide emergency assistance.

• Report a concern or request removal ↗

We aim to provide the service with reasonable care. Maintenance, security incidents, networks, browsers, and third-party providers can affect availability. We may change, suspend, or discontinue features when reasonably necessary, subject to applicable law and existing purchase rights.

Material changes to these terms will be reflected in the edition date, with additional notice where required. Changes do not remove mandatory consumer rights or retrospectively cancel purchased rights. The service is intended for personal moments and is not suitable for emergency or other time-critical communication.

Creators are responsible for the content they supply and how they share it. Third-party gift, booking, or payment destinations have their own terms. We do not control a recipient’s device, network, or actions, but this does not remove responsibilities YoursToOpen has under applicable law.

Nothing in these terms excludes or limits liability, warranties, remedies, or rights that cannot lawfully be excluded or limited. These terms do not select an exclusive governing law or court or remove mandatory consumer dispute routes.

For questions about these terms, a creation, an account, or a purchase, contact info@yourstoopen.com or use the contact page. We will try to resolve concerns directly. You remain free to use any complaint, consumer, or legal route available under applicable law.

YoursToOpen is independently run in Europe. The official domain is yourstoopen.com and the contact email is info@yourstoopen.com. Use the dedicated safety route for a private content report; do not post reveal links publicly.

• Contact YoursToOpen ↗
• Safety and removal help ↗